Terms of use

These terms apply when you use this website, send us a quote request or order spares, or message our WhatsApp business number. The website is run by:

Quotes and rates

• Rates and prices on this website are before GST unless they say otherwise.
• A quote request or a spares order on this website is a request, not a contract. It is confirmed only when we confirm it to you by phone, WhatsApp or a written quotation, on the terms in that quotation and our GST invoice.

Spares orders

• No payment is taken on this website. We confirm the price, stock and delivery with you before you pay.
• Stock shown on the website can change; we will tell you if a part is no longer available.
• Cancellations and refunds: see our refunds and cancellations page.

Our WhatsApp business number

It is for our own staff to run our billing. Messages from other numbers get one reply with our phone number. To reach us, please call or use the forms on this website.

Your information

How we handle what you send us is explained in our privacy policy.

The website

• We try to keep the information here correct and up to date, but it may change without notice.
• Please don’t misuse the forms (for example, sending false orders or spam).
• The words, photos and logo on this website belong to Shah Engineering.

Law

These terms are governed by the laws of India.